Members Portal
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Members Portal
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Competition Policy

Competition Policy

CT Holdings and Services Limited (CTHS) meetings and events (Events) serve legitimate and useful functions. However, they also provide an opportunity for competitors to meet. To prevent potential violation of the Competition Act 1998, the following guidelines, which are not intended to be exclusive, should be observed.

  • All CTHS Events shall (where practical) have a written agenda prepared and circulated in advance. The agenda shall be as specific as possible.
  • Participants should conduct themselves as if the particular meeting was being recorded or open to the public.
  • Participants should raise with the Chairperson any concerns they may have that “competitive situations” are being discussed or commercially sensitive information is being disclosed in any CTHS meeting or event. The most sensitive category of commercial information, that it will rarely if ever be legitimate to exchange, is information relating to the future commercial intentions of an individual participants (in particular price), or non-historic information (a rule of thumb is less than 3 months old) from which its future intentions can be deduced. If deemed necessary the Chairperson should suspend or terminate discussions on the topic causing concern.
  • If necessary a participant should leave any meeting, and ensure their departure is minuted, if they have concerns that “competitive situations” are being discussed or commercially sensitive information is being disclosed, if the Chairperson has not taken action to end the discussion or address any concerns raised despite being asked to do so. The participant leaving the meeting should also report the incident to their legal advisers as soon as possible.
  • Participants should refuse to attend “fringe” or “secret” meetings with competitors held at the time of scheduled CTHS meetings or events.
  • Participants should follow these rules even in the context of social interactions around scheduled CTHS meetings or events, and in particular must act as though everything they say is being recorded or open to the public. Participants must immediately close down any inappropriate discussions, and report their concerns to a CTHS representative and/or their own legal advisers. 

© 2024 CT Holdings and Services Limited (CTHS), a joint venture between TISA Exchange Limited and Criterion Tec Limited.

All rights reserved. Company number: 11700872.

SERVICING AGREEMENT

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1. APPLICANT COVERED BY THIS REGISTRATION.
Please note this registration will not be processed if Step 1 has not been completed.
If your organisation is acting only as an affiliate, you do not need to complete Step 2.
2a. CHOOSE YOUR BRAND
STAR manages the administration of third-party access to the portal, rather than the member firm. This allows for a smoother transition for the member firm and allowing immediate access to the supplier to submit MI on their behalf. STAR will hold an approved list of users per supplier, which will be allocated to your account at the point of registration. This ensures each ‘external’ user has the same access across all their client accounts. Supplier access is restricted and they do not have any ability to see any company information for any client other than what they submit on your behalf. You as the member control access for any other users within your organisation. We will include a more detailed description about the user access on your welcome email and it is clearly defined as part of the User Guide.
STAR RELATIONSHIP MANAGER FOR FIRST BRAND
This person will be the main contact for all notices and other formal communications under this agreement and will be responsible for the administration of the members portal access (including without limitation the providing, updating and removing of authorised User access to the portal during the Term).
2b.
STAR RELATIONSHIP MANAGER FOR THE SECOND BRAND
This person will be the main contact for all notices and other formal communications under this agreement and will be responsible for the administration of the members portal access (including without limitation the providing, updating and removing of authorised User access to the portal during the Term).
2c.
STAR RELATIONSHIP MANAGER FOR THE THIRD BRAND
This person will be the main contact for all notices and other formal communications under this agreement and will be responsible for the administration of the members portal access (including without limitation the providing, updating and removing of authorised User access to the portal during the Term).
2d.
STAR RELATIONSHIP MANAGER FOR THE FOURTH BRAND
This person will be the main contact for all notices and other formal communications under this agreement and will be responsible for the administration of the members portal access (including without limitation the providing, updating and removing of authorised User access to the portal during the Term).
3. INVOICE INFORMATION
Invoices are sent by email as standard, if a printed invoice is required please note the address and your requirements in the additional information section.
4. DECLARATION
Before we can process your Brand Registration a STAR Servicing Agreement needs to be signed. Your signatory must be duly authorised for and on behalf of the organisation named in this application.
We only require one signed STAR Servicing Agreement which will cover all brands that you wish to register. Upon completion of this form we will check our records to ensure an agreement hasn't already been signed, if so a new contract will not be sent to your signatory.
STAR will email the servicing contract to the signatory email address (provided below) through our electronic platform Yoti. This declaration must be signed in order for your application to complete, once we receive the signed agreement we will instruct our finance department to issue your invoice.

Application submitted successfully

Thank you for applying to join the STAR accreditation scheme. We will endeavour to respond as soon as possible using the contact information you’ve provided to us.